If you read my previous post, A Disappointing Experience at Villa del Palmar Cancun: Why I No Longer Recommend Tafer Resorts , you know just how upsetting the experience was when I sent clients there last October. Despite repeated attempts to resolve major issues during their stay—particularly the non-working air conditioning—we received no help, and our efforts to get assistance were met with rude treatment unlike anything I’ve ever experienced in all my years as a travel ad
