DREAMVERSE TRAVEL BLOG

If you read my previous post, A Disappointing Experience at Villa del Palmar Cancun: Why I No Longer Recommend Tafer Resorts , you know just how upsetting the experience was when I sent clients there last October. Despite repeated attempts to resolve major issues during their stay—particularly the non-working air conditioning—we received no help, and our efforts to get assistance were met with rude treatment unlike anything I’ve ever experienced in all my years as a travel ad

As a travel advisor, I pride myself on ensuring my clients have the best possible experiences during their trips. I go above and beyond to verify every detail, confirm special requests, and address any concerns before they arise. Unfortunately, even the best preparation cannot make up for a resort’s failure to deliver basic hospitality. This was the case with Villa del Palmar Resort, owned by Tafer Resorts. This experience left me not only disappointed but firm in my decision